Q: We're a new/small museum. We've called Benevon and you suggested we get your books and use them until we can afford to send our board/team to a training. I've used Benevon in other situations and love it, so we'll do that. Anyway, in "self-implementing" the model, we know that putting together the team is key, and we'd like to be able to provide a job description or the role(s) they might play.
Do you have any examples that we can review or download that would help in recruiting team members? Thank you in advance.
Chris in New York
A: Having a dedicated team is key to being successful with the Benevon Model. Your team should be composed of key staff, board members, and community volunteers. Staff would include your executive director or CEO, one lead development staff who serves as the team leader, and perhaps one or two other key staff members such as an administrative person or program person. At least two board members should serve on your team to provide leadership and liaisons with the rest of the board. The remainder of your team is composed of volunteers such as program volunteers (like docents or tutors), fundraising volunteers, or former board members.
There is a Team Member Job Description in our newest book, The Benevon Model for Sustainable Funding: A Step-by-Step Guide to Getting it Right, which we would encourage you to purchase as you begin to implement the model. In short, each team member agrees to dedicate one to five hours a week to helping with your implementation. They agree to serve as an Ambassador, meaning they bring ten or more people to Point of Entry Events within the first three months of you getting started. In addition, they can take on other roles as desired. This might include being a speaker at your Point of Entry, serving as a Table Captain at your Ask Event, making thank-you or invitation phone calls, or even helping to cultivate your Leadership or Challenge Gift for your Ask Event. We encourage you to meet with each team member to review what they would like to help with as that may vary from one team member to the next.
One person on your team, usually the development director, needs to serve as the Team Leader. The Team Leader’s job is to delegate or take on personally all tasks needed to fulfill your annual plan with the Benevon Model. This person should serve as an Ambassador and should attend all Point of Entry Events and make the follow-up calls.