Q: What's a good target for the number of people you actually reach on the follow-up calls?
Mary in Wisconsin
A: We assume that you will bless and release about 50% of the attendees following each Point of Entry. Some of those people will be individuals that you have talked to on the follow-up call who say that they are not interested in getting more involved with your organization.
Also included in that 50% are the people that you never connect with. We suggest that you start by making a phone call to each guest two to three days following the Point of Entry.
If you don't reach a guest, leave a message and then immediately follow up with an email. It may be easier for the person to respond via email, where they can suggest a better time to reach them.
Wait another two to three days and if you still haven't heard back via phone or email, make one final phone call and then bless and release.